Unified Communications & Contact Centre - An evolving portfolio of fully integrated solutions to optimise service quality, enhance efficiency, seamless exp
The way we connect, communicate, and collaborate has changed forever, with traditional channels of communication frequently proving unable to deliver the seamless, fully interconnected customer journeys, and effortless cross-team collaboration that leading organisations and their customer increasingly expect.
Exponential-e's comprehensive Unified Communications, Contact Centre, and Collaboration portfolio was created to provide a single answer to these challenges, opening the door to tomorrow’s workflows and a new standard of customer service.
Through bespoke combinations of leading-edge solutions, you remain connected to every element of your communications ecosystem - your teams, your customers, your suppliers, your systems, and your devices. Our services are underpinned by our unwavering commitment to innovation and service quality, a business-only, self-owned network, and deep security expertise. As a result, we are already a trusted technology partner for more than 3,000 companies, with nine ISO accreditations, the CCA Global Standard© accreditation for customer service, and an industry-leading NPS score, updated live on our website.