Unified Communications

Opening the door to true collaboration
for the new workforce…
**anytime, any device, anywhere**

Microsoft Teams

In today’s evolving workplace, where effective collaboration is no longer limited by location, it is critical for organisations to provide end users with the tools they need to optimise their productivity.

At Exponential-e, we enable your Microsoft Teams ecosystem, as a suite of over-the-top applications with Direct Routing, to support your organisation’s transition from traditional telephony to a single tool for all end user communications and unlock the full potential of your Microsoft investment.

Exponential-e operate carrier grade, certified communication platforms, which are delivered over our self-owned, business-only network, providing full end-to end service capability, supported by a fully managed service and robust SLAs.

Through intelligent automation, we enable the seamless provisioning of Teams Direct Routing, user management, number select, and an intelligent routing engine - all through a fully centralised, interactive portal.

Throughout every deployment, our teams draw on their extensive experience supporting customers with Microsoft migration projects, particularly O365, and strong relationships with key ecosystem partners.

A per user per month (PUPM) model with attached UK calling bundle, competitive international rates, and our Microsoft Cloud Solution Provider (CSP) accreditation make enabling your Microsoft Teams Telephony simple, ensuring you can enjoy peace of mind, a complete range of value-added products with full cost control.

Cisco Webex Unified Collaboration

In the modern workplace, whether you are a small, medium, or enterprise-sized organisation there is a growing demand for enhanced collaboration and mobility to empower your staff, whether they are working from the office, at home, or on the move.

To meet the demands of this new breed of workforce, Exponential-e offers Webex, powered by Broadworks - a global leader, providing feature rich core PBX functionality to underpin the foundation of your Unified Communications solution.

Webex is a fully integrated collaboration experience to streamline teamwork, improve workflows, and boost productivity via advanced calling, messaging, and meeting capabilities, all through a single, highly secure application, with end-to-end encryption.

Webex comes with simple per user per month licensing, from simple dial tone to premium meeting capabilities, allowing you to tailor the solution according to your requirements.

Our Unified Communications as-a-Service (UCaaS) solution sits at the heart of Exponential-e’s homogenous core network, delivering a resilient and reliable service to your business. With end-to-end visibility when using our connectivity, you enjoy complete peace-of-mind that your communications will always be completely effortless - across every location, through every channel.

Entry level Contact Centre solution provides an elevated Customer Experience, hosted by Exponential-e within our Cisco ecosystem, traditional skill-based routing, a choice of engagement with optional digital channels available, increasing customer engagement whilst driving improved business intelligence. A simple pricing structure and optimal useability results in an ideal solution for informal contact centres with hunt groups who wish to migrate to a more structured contact centre technology.