Unified Communications & Contact Centre
Transform the way your customers communicate and collaborate and ***become indispensable.***
Unified Communications & Contact Centre - Transform the way your customers communicate and collaborate and become indispensable.
Unified Communications as-a-Service
Contact Centre as-a-Service
Microsoft Teams Direct Routing
Microsoft Teams Meeting Rooms
Consulting
At a time when the way we communicate and collaborate is fundamentally changing, organisations depend on the technologies powering this shift. From seamless communication and collaboration with highly dispersed colleagues, to omni-channel customer service in the contact centre, there is a growing demand for next-generation solutions that transform the way we connect and collaborate.
Channel businesses who are able to deliver solutions in response to these challenges will instantly position themselves ahead of the competition, as their relationships with their customers evolve from providers of technology to critical elements of their workflows and customer interactions. However, the unique challenges and rapid pace of innovation in Unified Communications and the Contact Centre means that many organisations struggle to offer their customers the full range of available benefits, and so miss out on the potential revenue streams.
But as an EXPO.e Channel Partner, you are not only able to add our full range of leading-edge UC and CC solutions to your portfolio, but enjoy the support of our own experts, providing you with both the tools and the expertise to deliver the ideal solutions for each customer’s unique workflows.
Our UC and CC solutions are all powered by our self-owned, enterprise-class network, allowing you to guarantee your customers the highest levels of performance, security, and resilience, in the form of the most robust SLA’s. With our teams monitoring network performance and security 24 / 7, you are free to focus on your customers.
More than twenty years of customer service excellence, with 100K+ enabled users
Customer service has always been deeply ingrained in our DNA, ever since our company’s inception in 2002. We continually develop our Unified Communications and Contact Centre solutions with this in mind, and work with organisations across numerous sectors to ensure technological innovation always serves to enable world-class communication and collaboration. Our nine ISO accreditations and industry-leading Net Promoter Score are a testament to this commitment to exceptional service quality, providing clear reassurance that we will treat your customers with the same care you do.
