Customer Success Stories in Legal

Find out about our latest legal customer success stories and how we worked in partnership to enable their digital transformation

As part of our agile strategy to untether users from their desks, assist with an upcoming office move and to better enable flexible working, I engaged Exponential-e to partner on a complete VDI project. We already had an outdated Citrix farm serving our 150-user Manchester office, so the first step was to upgrade this office to Citrix Workspace, leveraging Citrix Cloud and Exponential-e’s expertise. This was delivered at the end of 2019 before we moved on to our core London office, housing a further 300 users. This stage kicked off in early 2020, and we were around half-way through when the COVID-19 pandemic struck.

Exponential-e stepped in and accelerated the rollout of the additional resource needed to bring this onstream at a pace that enabled each and every user to work from home on what was meant to be a test day. This test day was actually the last day we were all in the office. As a result of the pace of Exponential-e’s response, there has been no impact to our business or clients.