Exponential-e & Housing Associations

How we help the Housing sector deliver an exceptional tenant experience

Putting technology at the heart of the tenant experience

To succeed in a digital world, housing associations need to rapidly transform by adopting modern technologies, redesigning operational processes and increasing collaboration. By investing in a digital future, housing associations can streamline costs, improve operational efficiency, and concentrate on creating an improved tenant experience.

With the support of our technical experts and robust partner network, our portfolio of solutions provides housing associations with:

Increased availability and accessibility of services.
Faster, more secure processing of payments.
Better management of tenant records and safeguard for compliance.
Increased transparency, with full visibility and control of IT infrastructure.
Improved communications between contractors, operational staff and tenants.
A futureproof infrastructure that is agile, robust and scalable.
Full support meeting all regulatory and compliance requirements.

Security

Inherently secure VPLS network
foundation built with security in mind.
Risk mitigation
Cloud solutions delivered on the clean side of your firewall.
Dedicated Cyber Security Operations Centre (CSOC)
specialising in services from managed firewalls to secure end-point device management.

Digital Transformation

Cloud solutions
to manage increased compute power needs.
Public, Private and Hybrid Clouds
as both managed and non-managed services.
Access to mission-critical applications
on any device, anytime, from anywhere.
Robust Business Continuity & Disaster Recovery
with 24 / 7, UK-based desk support.

Collaboration & Communication

Robust voice and communications solutions
for large volumes of call traffic, with smart call routing for priority cases.
Reporting, monitoring and recording of communication
between tenants, contractors and operations.
Remote and flexible workforce collaboration
with advanced Voice solutions.