A dedicated account manager serves as Knight Harwood’s primary point of contact at EXPO.e Networks, ensuring all projects can be initiated and completed within the designated timelines. To offer further support around project delivery, Knight Harwood’s team have direct access to multiple specialists across EXPO.e Networks – including several at director level – who are on-hand whenever needed.
A key focus is providing the foundational connectivity to new sites, working closely with Knight Harwood’s own teams to ensure that project specifications have been understood and acted upon, and all targets and deadlines achieved. This includes establishing how the underlying infrastructure will be managed, and how it is expected to be developed in the future.
EXPO.e Networks’ ongoing deployment of fibre under the streets of London has proven critical to the success of numerous construction projects around the city centre, with the ideal connectivity readily available well in advance of the desired opening day. This responsiveness has been further enhanced by EXPO.e Networks’ contractual flexibility and ability to conduct site surveys with as little as forty-eight hours’ notice, ensuring the required connections can be made as soon as possible.
The hands-on support of their account manager has massively streamlined Knight Harwood’s deployment processes for each project, complementing the highly flexible, agile nature of their work on some of the UK’s most innovative construction projects.