Our Solutions

Tailored Solutions
for the Housing Sector

Services that we offer our customers in the housing sector include:

Digital transformation
solutions that maximise scalability and flexibility, following a smooth, disruption-free deployment process
Secure, high-performance connectivity solutions,
including SD-WAN and SD-HOME - a world first in secure connectivity for home workers
Flexible Private, Public and Hybrid Cloud Solutions,
to suit all business goals
Secure, compliant, Data Centre and Storage Solutions
Unified Communications and Contact Centre Solutions,
including Teams and Contact Centre as a Service (CCaaS) - enabling communication and collaboration from wherever staff and tenants are based
A comprehensive range of Security Solutions,
driven by cutting-edge threat intelligence
Professional and Managed Services,
freeing internal IT teams to focus on business-critical activities

With the support of our technical experts and robust partner network, our portfolio of solutions provides housing associations with:

Increased availability and accessibility of services.
Faster, more secure processing of payments.
Better management of tenant records and safeguard for compliance.
Increased transparency, with full visibility and control of IT infrastructure.
Improved communications between contractors, operational staff and tenants.
A futureproof infrastructure that is agile, robust and scalable.
Full support meeting all regulatory and compliance requirements.
Improved tenant experience, ensuring the contact centre provides personalised, proactive, knowledgeable, and agile service

Inherently secure VPLS network
foundation built with security in mind.
Risk mitigation
Cloud solutions delivered on the clean side of your firewall.
Dedicated Cyber Security Operations Centre (CSOC)
specialising in services from managed firewalls to secure end-point device management.

Cloud solutions
to manage increased compute power needs.
Public, Private and Hybrid Clouds
as both managed and non-managed services
Access to mission-critical applications
on any device, anytime and anywhere.
Robust Business Continuity & Disaster Recovery
with 24 / 7, UK-based desk support.

Robust voice and communications solutions
for large volumes of call traffic, with smart call routing for priority cases.
Reporting, monitoring and recording of communication
between tenants, contractors and operations.
Remote and flexible workforce collaboration
with advanced Voice solutions.
Cloud-based, omnichannel contact centre, to develop and nurture tenant relationships