FCA expectations are for organisations to identify, test and revise relevant capabilities (e.g. people, processes, systems) and expect appropriate actions to be prioritised during an outage. This will enable businesses to deal effectively with incidents and reduce harm when they do occur.
Best practice methodology, as defined by the FCA, consists of three standards: planning and preparation, response, and recovery. Exponential-e operates within the SYSC 8.1 Compliance framework and can guide organisations on best practices here:
