Our Services

Cloud Services

With Exponential-e as your trusted partner in executing your Cloud strategy, you don’t have to adopt a one-size-fits-all solution. Instead, you can start using the power of the hybrid Cloud to build a secure, compliant virtual IT environment that fits your specific business needs and internal or regulatory governance requirements. Our consultative approach allows you to adopt Cloud services in a strategic, controlled manner, with all legacy systems and business-critical applications managed on a case-by-case basis, whether that involves migrating them to the Cloud or integrating them with new infrastructure. This avoids any business disruption and ensures maximum operational resilience and scalability going forward.

All your services sit on the Local Area Network (LAN), on the clean side of the Firewall, eliminating your Cloud data and security concerns. Finally, unlike traditional Cloud access, which is delivered over the public Internet, Exponential-e offers superfast Private Cloud access, with no shared connections. At the same time, in light of the ever-increasing use of hybrid and multi-Cloud services, our Cloud Management platform helps you retain full control and visibility of your IT resources through central management, visibility, standardisation and governance.

Contact Centre & Unified Communications

The Finance sector is one of the most impacted when unforeseen events result in economic fallout of some kind. Clients expect firms to be fast, reliable, and secure, with exceptional personal service, even in the most sensitive situations. All these factors place considerable pressure on contact centres, where managers must balance employee wellbeing with excellent customer service.

Exponential-e’s secure, reliable, Cloud-based Contact Centre solutions, paired with our Unified Communications suite, helps Financial institutions navigate these complexities, supporting agents with consolidated applications, integrated workflows, a holistic view of the entire customer journey, and AI-powered analytics – including real-time analysis of customer interactions – to establish ongoing improvements and streamline compliance obligations.

Professional Services

As a UK-based Managed Services provider for Microsoft 365, Azure and EMS, we free your IT teams to focus on your customer-facing services, with our teams providing proactive, 24 / 7 support and direct access to leading subject matter experts. We also offer Professional Services to enhance your internal expertise across a number of areas, maximising your flexibility and scalability in a rapidly evolving landscape. This includes digital transformation, Cloud migration and application modernisation - ensuring IT projects are delivered on time and to budget, with zero disruption to day-to-day operations.

Disaster Recovery-as-a-Service

Developing contingency plans that extend beyond the recovery of IT systems is the foundation of robust business continuity and disaster recovery planning. This is why Exponential-e offers a range of effective Disaster Recovery as-a-Service (DRaaS) services, including Server Replication, Online Backup, Virtual Desktops and Workplace Recovery, which collectively deliver a robust solution, fully aligned to your internal disaster recovery process for operational resilience and ongoing compliance. All disaster recovery sites are purpose fitted with comprehensive facilities, offering 13,000 end-user workplace positions and offering businesses the flexibility and operational resilience needed to mitigate the effects of even the largest disruptions and ensure sensitive financial data remains secure.

Data Security and Privacy

With the onset of stringent data protection regulations from the FCA and PRA, the regulatory landscape is becoming more rigorous, and financial institutions are facing a huge challenge when it comes to ensuring both their resources and client data are secure and compliant. As one of the most accredited Cloud and Network providers in the UK, we are a trusted safe haven in a world of increasingly sophisticated cybercrime. Our Managed CSOC utilises intelligent automation and cutting-edge threat intelligence to relieve internal IT teams of the burden of ongoing monitoring and alerting, while our portfolio of security solutions offers everything from secure Firewalls, to Identity Management and sophisticated Endpoint Protection.

Network and Connectivity

The Network is the heartbeat of any business’s operational resilience, keeping the workforce connected, providing access to data and ensuring business-critical applications are available to the modern distributed workforce. For this reason, Exponential-e boasts a 100GigE, carrier-class Network, designed for scalable, data-intensive usage and unaffected by consumer traffic. As we own our entire Network, we are able to define the way technology is used to deliver multiple services over one connection and provide a true end-to-end SLA. As a result, our Network carries data for some of the UK’s leading financial institutions - all of whom demand the utmost control, security and compliance - on a daily basis.

From the very thorough design phase to the very smooth deployment process, Exponential-e displayed exceptional technical expertise, efficiency and approachability.

Sageer Ditta
Global Infrastructure Manager, Fidessa

The large bandwidth and excellent response times now allow us to run VoIP from our PABXs which provide Inter-Site Connectivity. In addition, we use it for routing our video conference traffic (H323) between London and New York which enables us to provide higher bandwidth and greater stability.

Mike Simatos
Head of IT, Investcorp London