Our Services

Security

With cyber-attacks on educational institutions on the rise and students increasingly depending on a secure Cloud throughout their studies, our Cyber Security ecosystem enables you to proactively combat the latest threats while ensuring all compliance requirements are fulfilled. We deliver full visibility on all endpoints to ensure any potential risks can be identified and resolved, while staff and students can access the resources they need from anywhere, through advanced Identity and Access Management.

At the same time, our range of Managed Services - including advanced monitoring, management and testing, along with our own CSOC and SIEM solutions – ensure internal IT teams are fully supported at all times, enjoying 24/7 reporting and monitoring of all potential security concerns.

This way, whether students are learning onsite or remotely, they will remain safe and secure at all times.

Network

Keeping students and staff connected, providing access to data and ensuring applications are available is vital across the education sector, especially with the rise of remote learning. Exponential-e boasts a low latency, business-only, carrier-class Network, which means it is not constrained by consumer traffic and is optimised for scalable, data-intensive usage. This allows us to deliver a comprehensive range of connectivity services, including Software-Defined WAN, Managed LAN and WiFi, WAN, VPLS, and Public Cloud Connectivity.

Our Network carries data for some of the UK’s most highly regulated and data-intensive educational institutions, and we are constantly rolling out new innovations to meet their requirements. This way, we are able to define the way our technology is used to deliver multiple services over one connection and provide a true end-to-end SLA.

Disaster Recovery-as-a-Service

Our Server Replication solution extends your internal LAN fabric into our Data Centres through an effortless Cloud migration process, providing true Disaster-Recovery-as-a-Service (DRaaS), with live failover testing ensuring key assets are always protected and available. This combines continuous real-time replication and failover capabilities with centralised backup onto virtual servers, accessed via an online portal.

To help you maintain full control of your costs, you only pay a small per-server fee, plus the cost of Cloud storage, and are only billed for compute and memory resources if you initiate a DR scenario.

In recognition of our longstanding commitment to effective disaster recovery and business continuity, we were awarded Zerto Cloud Partner of the Year in 2019.

Cloud Services

We believe your Cloud is only as good as your Network. Furthermore, with the rise of remote learning, it is essential that you can choose the Cloud that is right for you, whether that is a Public, Private or Hybrid solution, with our Cloud Management Platform providing full control and visibility at all times.

That is why we provide educational organisations with a secure, VPLS Layer 2 Network that combines a secure Private Cloud (for which we were one of the first UK provider to offer Dell EMC VxRail appliances) with critical business applications. Rather than adopting a one-size- fits-all approach, Exponential-e’s Network enables educational institutions to use the power, flexibility and scalability of Cloud technology to build IT environments that prioritise student and teacher requirements with sophisticated Virtual Desktop solutions supporting remote learning and collaboration, regardless of location.

This allows for the creation of sophisticated Hybrid Clouds and Hyperconverged Infrastructure, where Private Cloud and on-premise solutions are intelligently and securely integrated, with the freedom to incorporate Public Cloud (including Azure and AWS) and SaaS solutions to maximise agility and ensure critical resources are always accessible to students and teachers alike. This way, new resources can be deployed whenever and wherever they are needed, then easily removed, without compromising security, compliance or cost control.

Unified Comms & Contact Centre

Exponential-e’s Hosted PBX enables communication and collaboration from anywhere, providing a fully scalable service with advanced control features. Delivered via our carrier-grade Voice Services platform and Network, latency and packet loss are eliminated, guaranteeing high-quality calls.

Our Unified Communications as a Service (UCaaS) solutions also include Direct Routing for Microsoft Teams, enabling you to adopt a hybrid environment, combining Teams and existing infrastructure to achieve a seamless Teams-only environment for all users.

Finally, our Teams-certified, Cloud-based Contact Centre provides an omni-channel user experience that maximises scalability and agility, with consumption-based billing that guarantees you only pay for what you use, when you use it. This is especially vital during traffic-intensive periods - such as clearing and enrolment - helping provide students with a world-class experience every step of the way.

Managed & Professional Services

As a UK-based Managed Services provider for Microsoft 365, Azure and EMS, we free your IT teams to focus on your staff and students, with our teams providing proactive, 24 / 7 support and direct access to leading subject matter experts. We also offer Professional Services to enhance your internal expertise across a number of areas, maximising your flexibility and scalability and a rapidly evolving landscape. This includes digital transformation, Cloud migration and application modernisation - ensuring IT projects are delivered on time and to budget, with zero disruption to the learning experience.