Use Case One
Waste & recycling Self Service.
Waste & Recycling GPT AI-Guided 24 x 7 Self Service
Citizen Convenience
Citizen queries answered
24 x 7
Complex enquiries handled using knowledge and natural language
GPT summarises info into concise instant answers
Staff Benefit
Repeatable enquiries are handled by automation
Free’s up staff time for more complex enquiries
Automated workflows and reporting on nature of enquiries
Business Case
Average cost per call
>£5
Average self-service enquiry
<50p
Cost saving £225k+
per 50,000 calls saved
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