Datacentre Having modernised, hybrid-capable infrastructure platforms puts effortless scalability at your fingertips. Integrate them into your business continuity processes, and you suddenly have an agile service that can be consumed on demand.
Security A trusted pathway protects users all the way to the edge, ensuring the services delivered are secure and robust, with the right levels of encryption.
Managed service capability Maintains availability and performance, removing day-to-day operations from your IT teams so they can focus on critical business change.
Unified Communications and Collaboration / Contact Centre solutions - Enabling staff to communicate and collaborate effectively, both internally and with your customers.
Network SD-WAN to the edge, for consistent performance and reliability across all user locations, dependent on company/systems
Flexibility to work from anywhere Maintaining the speed, security and performance staff expect from infrastructure, wherever they are working from.
There is a natural evolution to business continuity that the previous few months have thrown into sharp relief. No matter the size of your organisation, it’s important to plan not only for the future, but to embed supportive policies into your company culture, so that when the time comes to activate your plans, it is from a position where you and your teams are already comfortable operating from.
While you should continue to invest in innovation projects, do so in a way that minimises risk and maximises cost control. Specifically, by embracing Cloud technologies you can try, fail and adapt as needed, without costly repercussions, combined with the flexibility to build digital business continuity systems that are easily scaled up or down as needed, with minimal disruption.
With all the elements we’ve looked at in this report in place, organisations of any size, in any sector, will be able to turn the lessons learned from COVID-19 into a new standard of best practice for operational efficiency, business continuity and infrastructure resilience, to the benefit of both staff and customers.
Putting all this into practice will not be a one-time event and will involve ongoing collaboration between organisations and their IT providers. Nonetheless, the potential rewards are huge and – based on what we have already seen - well within our grasp.
