People and technology - achieving the best of both worlds
All of this is supporting the move to true data-driven decision-making, where everything from day-to-day processes to the long-term direction of the company is informed by accurate, actionable information, collated in real-time. When business cases are backed up by hard data, decisionmakers at all levels will be well-placed to take decisive, effective action.
However, when it comes to routine, day-to-day decisions regarding - for example - the maintenance of machines across an operation, human intervention may not necessarily be required. With smart sensors in place, and AI providing real-time analysis of each machine’s performance, parameters can be established regarding when routine maintenance (e.g. the replacement of a part) will be required, and alerts sent to the appropriate team without any intervention being required from a manager. At the same time, alerts can be set up for when a human decisionmaker will indeed be required, ensuring the right person can be made available as quickly as possible in the event of an incident.
In this way, manufacturers can utilise both human and AI decision-making as appropriate - the best of both worlds - to ensure the drive for operational efficiency need not involve sacrificing human initiative and expertise.