Our Services

An evolving portfolio of intelligently integrated solutions, tailored to
Government’s unique requirements.

Connectivity

Our self-owned, enterprise-class network is the foundation of our solution portfolio, providing secure, resilient connections to more than 90% of businesses across the UK, including connections to the HSCN and solutions for staff utilising GovWifi. With this as the foundation, new standards of seamless communication and collaboration between teams, agencies, and departments become possible, ultimately resulting in high quality, highly available public services.

Cloud

Bespoke combinations of public, private, and hybrid Cloud solutions, with the highest levels of security inherent in the design, combined with full UK data sovereignty, as required. Our solutions are tailored to Government’s unique workflows and stringent compliance obligations, helping drive scalability, agility, and sustainable cost savings, with critical data properly synched across departments to optimise efficiency and service quality.

Cyber Security

Ironclad cyber security solutions, ranging from an industry-leading SASE solution and sophisticated endpoint protection to access management for highly secure environments and our UK-based CSOC, with our own specialists providing hands-on training and consultancy to help establish a true cyber security culture, providing citizens with complete peace of mind that their data will always remain secure.

Unified Communications

From traditional telephony to voice and video services and the next generation of interconnected meeting spaces, our evolving portfolio of UC innovations ensures all channels of communication support effortless cross-departmental collaboration and exceptional service quality - all while maintaining the highest standards of security and compliance.

Contact Centre

Our AI-powered, omnichannel contact centre solutions are transforming the way citizens engage with Government organisations, utilising intelligent automation and analytics to optimise the journey to successful resolutions and helping drive ongoing opportunities for improvement, resulting in a smoother digital experience.

Managed IT

From licence management to hardware lifecycle support, our experts act as an extension of your team - cutting costs, boosting efficiency, and ensuring full staff support. As a Microsoft Tier-1 CSP and Gold Cloud Partner, we deliver industry-standard platforms as fully managed services to build future-proof IT ecosystems.

Data Centre Services

Our ‘Smart Hands’ teams are active on-site at the Government’s favoured ARK / Crown Hosting data centres, working to achieve seamless migration processes and enabling a seamless, secure, and fully sovereign approach to the storage and retention of critical data in best-in-class environments, while still ensuring it is readily accessible to authorised individuals nationwide.

IT Service Management (ITSM)

Achieve seamless IT operations by implementing the industry-leading ServiceNow® platform on a pay-as-you-go basis, without the cost and complexity of developing a solution in house. Our platform is based on ITIL-defined practices and ISO-certified processes, ensuring no additional tooling will be required for compliance purposes.

Disaster Recovery

In a world where breaches are inevitable, we use advanced air-gapping to rapidly restore critical data and services - minimising downtime for essential sectors like healthcare and emergency services.