Output

Collaboration Assessment
for Unified Communications

Output

A written report and presentation that provides a summary of findings from all four steps of the assessment, as well as:

Summary of collaboration within the organisation and how this impacts overall business goals, including an analysis of relevant strengths and weaknesses.

Analysis of the user experience as it pertains to collaboration, including different user personas

Recommendations for improvement

Categorised as People, Process, and Technology improvements
Ranked according to effort required (low, medium, high) and business impact (low, medium, high)

Roadmap for change, with budgetary pricing and ROI where possible / appropriate

Summary of benefits of change, with specific examples by persona/use case, where appropriate

Recommendations for change management and rollout